Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Whether you’re a beginner or an experienced player, following these steps will help you avoid common pitfalls and get your winnings quickly.
Quick Checklist
- Complete the account verification (KYC) before requesting a withdrawal.
- Check the wagering requirements on any active bonus — they must be met first.
- Choose a withdrawal method that matches your deposit method (where possible) to speed up processing.
- Ensure your account balance is above the minimum withdrawal threshold.
- Double-check your personal details (name, address) match your ID exactly.
- Have supporting documents ready for verification: passport, utility bill, payment method screenshot.
Account Setup
- Visit the official website — you can register directly by clicking the sign-up button. Casino Lucky Days
- Fill in the registration form with your email, chosen password, and personal details.
- Verify your email address through the confirmation link sent to your inbox.
- Log in and navigate to the ‘My Account’ or ‘Profile’ section to complete your profile (address, phone number, currency preference).
- Go to the ‘Deposit’ section and make your first deposit using one of the available payment methods.
- Optionally, claim the welcome bonus by selecting it during the deposit process.
Calculating Your Bonus
Understanding the terms of a bonus is crucial before you claim it. Let’s walk through a typical welcome offer: a 100% match bonus up to €200 with a 35x wagering requirement on the deposit plus bonus. Suppose you deposit €100. You receive a €100 bonus, so your total balance becomes €200. The wagering requirement is 35 × (€100 + €100) = 35 × €200 = €7,000. That means you must place bets totalling €7,000 before any winnings from the bonus become withdrawable. Here’s the formula:
Wagering requirement = (Deposit amount + Bonus amount) × Wagering multiplier
In numbers: (€100 + €100) × 35 = €7,000. Note: contributions from different games vary — slots typically count 100%, table games may count only 10–20%. Always check the game contribution table in the bonus terms. If you only play slots, you need to wager €7,000. At an average RTP of 96%, your expected loss after wagering is 4% × €7,000 = €280 — which is higher than your initial deposit plus bonus, so consider your strategy carefully.
Banking & Payments
Lucky Days Casino offers a variety of payment methods to suit players from different regions. Below is a table with the most common options and their details.
| Payment Method | Minimum Deposit | Maximum Deposit | Withdrawal Time |
|---|---|---|---|
| Visa | €10 | €5,000 | 1–3 business days |
| Mastercard | €10 | €5,000 | 1–3 business days |
| Skrill | €10 | €10,000 | Up to 24 hours |
| Neteller | €10 | €10,000 | Up to 24 hours |
| Paysafecard | €10 | €1,000 | Not available for withdrawals |
| Bank Transfer | €20 | €50,000 | 3–7 business days |
For the fastest withdrawal, e-wallets like Skrill and Neteller are recommended. Always withdraw using the same method you deposited with to avoid unnecessary delays.
Security
Lucky Days Casino uses 128-bit SSL encryption to protect all data transmissions. Additionally, two-factor authentication (2FA) is available in the account settings — enable it for an extra layer of security. During the first withdrawal, the casino will request KYC documents: a copy of your passport or national ID, a recent utility bill (less than 3 months old), and proof of payment method (e.g., a screenshot of your e‑wallet or card showing your name and last four digits). Important: Winnings from a Curacao-licensed casino like this one may be subject to local income tax depending on your country of residence — consult a tax advisor if unsure.
Common Problems & Fixes
- Deposit not showing: Wait 15–30 minutes and refresh the cashier page. If still missing, contact live chat and provide the transaction ID.
- Withdrawal pending for over 48 hours: Check if you have any active bonuses that need wagering. If not, the finance team may be processing documents — check your email and account for requests.
- Verification delays: Ensure submitted documents are clear, in colour, and all four corners visible. Resubmit if rejected. Use a PDF or JPEG file.
- Bonus not credited: Confirm you selected the bonus when depositing. Some bonuses require a bonus code — enter it correctly. If still missing, contact support within 24 hours of deposit.
- Game not loading: Clear your browser cache and cookies, disable ad blockers, or try a different browser. Mobile users can clear the PWA cache in app settings.
FAQ
How do I reset my password?
Click the ‘Forgot Password’ link on the login page, enter your registered email, and follow the instructions sent to your inbox. The link expires after 30 minutes.
Can I change my currency after registration?
No, the currency selected during registration is permanent. Contact support only if you haven’t made any transactions yet.
What is the minimum withdrawal amount?
The minimum withdrawal is typically €20 for e‑wallets and €50 for bank transfers. Check the cashier page for your chosen method.
Are there withdrawal limits per week or month?
Yes, standard limits are €5,000 per week and €20,000 per month. Higher limits may be requested after verification and a review of your play history.
How do I know if a game counts toward wagering?
Each game category has a contribution percentage listed in the bonus terms. Slots usually contribute 100%, table games 10–20%, and live casino games 0–5%.
Do I need to submit documents before I deposit?
No, documents are only required before your first withdrawal. However, having them ready speeds up the process.
What happens if I close my account and later want to reopen it?
Contact customer support after a cooldown period (usually 24 hours). Depending on the reason for closure, reactivation may be possible.
Extra Tips
Responsible gambling tools are available in your account settings under ‘Responsible Gaming’. You can set daily, weekly, or monthly deposit limits to control spending. There is also a session timer that alerts you after a set period of play. For longer breaks, you can activate self‑exclusion for 1, 3, or 6 months — this blocks access to your account entirely. If you need help managing your gambling, contact support or visit organisations like GamCare and BeGambleAware.
Final advice: always treat bonuses as an addition to your experience, not a guaranteed profit. Set a budget, stick to it, and know when to stop. With the steps in this guide, you’re now ready to enjoy your time at Lucky Days Casino with confidence.